UPS: Uploading customs documents via Carrier Connect and submitting to UPS – AEB Help Center

„Getting to know “Trade Document Upload”

With the “Trade Document Upload” value-added service, you transmit the customs documents for your international shipments electronically and therefore no longer need to print them out and attach them to the shipment.

How to make the carrier configuration

Enabling value-added service

Go the Master data – Carrier configurations, select and open the relevant “UPS” carrier (EMEA, Asia, or US) and on the Value-added services sheet, enable the following entries:

„Trade document upload“ und
„Paperless Invoice“ and/or „Paperless Invoice (zusätz. )“ if you upload certificates of origin, export accompanying documents, packing lists, or other.

When uploading commercial invoices, you must not use the “Paperless Invoice” and/or "Paperless Invoice (additional doc.)” value-added services.

How to submit the documents to UPS

Learn how to upload customs documents to Carrier Connect through the Carrier Connect user interface and then submit them to UPS during label printing.

You can find out how to transfer the data from your host system via the API in the API documentation.

Step 1: Selecting value-added service(s) in the shipping order

Select the following value-added service(s) in the shipping order:

„Trade document upload“ und
„Paperless Invoice“ or „Paperless Invoice (zusätz. )“ if you upload the following document types: certificates of origin, export accompanying documents, packing lists, or other.

When uploading commercial invoices, you must not select the “Paperless Invoice” or "Paperless Invoice (additional doc.)” value-added service.

You can combine the document upload with the "World Ease" value-added services.

Step 2: Uploading customs document(s) in Carrier Connect

On the Documents sheet of the shipping order, click Add attachment or Drag & Drop and select your document(s).

File size per file: max. 10 MB, per shipping order: max. 50 MB
Allowed formats: bmp, doc, gif, jpg, pdf, png, rtf, tif, txt, xls, docx, xlsx
Number of files: max. 13 files/shipping order, max. 13 documents/file

It is mandatory that you add one of the following texts in exactly this notation in the Comment field:

COMMERCIAL_INVOICE
CERTIFICATE_OF_ORIGIN
EXPORT_ACCOMPANYING_DOCUMENT
PACKING_LIST
OTHER

Step 3: Printing labels and submit customs document(s) to UPS

Label printing without enabled single package handling

Carrier configuration – Accounts – Single pkg. handling field group: “Activated” box not checked

If you do not print the labels individually package by package, but all labels of the shipping order together, then upload all documents to Carrier Connect before label printing (see step 2). When the label is printed, the shipping order is also completed and the documents are submitted to UPS.

Cancellation is not possible. However, you can correct the shipping order (Shipping order – Shipping order menu – Correct) and upload the documents again. If you have already completed the pickup and thus also sent the EDI, no more changes are possible.

Label printing with enabled single package handling

Carrier configuration – Accounts – Single pkg. handling field group: “Activated” box checked

If you print the labels individually package by package, then upload the documents to Carrier Connect before completion of the shipping order (see step 2). The documents are not submitted to UPS during the label printing of each package, but only when the shipping order is completed.