If querying a declaration error with CDS, they may require the DMSDEC and DMSREJ messages to investigate.
Proceed as follows to download the DMSDEC and DMSREJ information to send to HMRC.
- Open the declaration and go to the Customs information tab.
- In the Customs messages section, select the DMSDEC or DMSREJ message, then click Open and the message information will be shown in a new tab.
- From the Customs message menu, select Download message in original format.
Further information on error messages can be found by viewing How to interpret a CDS error.
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