What do I do if I do not understand a term or feedback from customs? Ruth Setzler December 23, 2020 07:21 Updated Our glossary may help you with such questions. The glossary can be found here in the AEB Help Center. Or simply enter the term in the search bar. Related articles CIP – Carriage and Insurance Paid To (Incoterm) How can I use transit procedures (NCTS) in the AEB software and what does it cost? Getting help and support from AEB At what times is my AEB cloud application available? NCTS - New Computerised Transit System Comments 0 comments Article is closed for comments.