Setting up notifications of events

Your AEB application can automatically notify concerned parties or persons in charge when specific events occur. Your AEB application lets you define who should be notified and with which message.

• The notifications are sent unencrypted.

Proceed as follows to configure notifications of events:

• You must have the I_CLIENTADMIN role.
• If you wish to use your own notification text differing from the default text, you have already entered it: See below.
1. Go to Master data – Notification config..
2. Click the New button.
3. Enter the details for notification configuration. You can follow the Assistant prompts.
   • After selecting a context, the Notifications field group appears.
4. In the Notifications field group, click New.
5. If the “Select...” window appears: Select the type of notification.
6. Provide details about the notification. You can follow the Assistant prompts.
   • In the Event field, you can define for which event notifications are to be sent.
   • Instead of the default text, you can use your own notification text.
     Disable the Use standard text option. Then select a notification text you have entered before from the list in the Notification text field.
7. Define the other settings for the recipient and the language.
   • Depending on the selected context and event, you have alternative options to choosing a fixed e-mail address for the recipient. The notification will then be sent to the e-mail address that is stored in the relevant field in the transaction or event.
     You can select a strategy below the list as to what should happen to the notification if no e-mail address is stored in a transaction in this field. For example, you can store an e-mail address to which the notification should be sent in this case.
8. Click the Apply button.
9. “Conditions” sheet (if applicable): If necessary define settings for the conditions under which these notifications are to be triggered.
10. If you configure more than one notification in a notification configuration, the first notification whose event and defined conditions are present is sent. Any subsequent notifications are ignored.
11. When you have finished setting up the notification configuration, mark the Active checkbox and confirm that you wish to activate the notification.
    • This activates the new notification.
12. Finish by clicking Save & Close.

How-to video

If you click the video, a request with your IP address will be transmitted to the provider. Dataprotection

Configuring personalized notification texts

Notification texts can be configured in various languages deviating from the standard. You can even define various texts for each language with different information for different recipients, for example.

Proceed as follows:

• You must have the I_CLIENTADMIN role.
1. Go to Master data – Notification messages.
2. Click the New button or open an existing notification text from the overview. If required, select the type of the notification text.
3. Enter the required data. For a new notification text, follow the Assistant prompts.
   • Use the Context and Event fields to define whether the notification text should be restricted to specific transactions or objects and the related events.
   • Use the Default language field to define the language in which the notification text should be sent if no text has been defined for the language of the recipient.
4. In the Templates field group, click New.
5. Uncheck the Use standard text box and enter one or more notification texts.
6. Click the Apply button.
7. Enable the Released checkbox so that the notification texts can be used for notifications.
8. Finish by clicking Save & Close.

How-to video

If you click the video, a request with your IP address will be transmitted to the provider. Dataprotection

Activate or deactivate notifications

You can temporarily activate or deactivate notifications without the need to delete them.

Proceed as follows:

• You must have the I_CLIENTADMIN role.
1. Go to Master data – Notification config..
2. Open an entry in the overview.
3. Mark or unmark the Active checkbox.
4. Click Save & close.