FedEx has changed the authorization and technology of its web services. You must therefore migrate to the new OAuth 2.0 authorization and from the SOAP to the REST format.

• Migration is required for the following country-specific FedEx connections available in Carrier Connect: Europe, France, USA, APAC/MEISA.
• Carrier Event Service is not affected by the migration.

Deadline: Migration to OAuth and REST by March 31, 2026

• The changeover to the new OAuth authorization must be completed by March 31, 2026. After that, shipping with FedEx SOAP web services is no longer possible worldwide.
• Approval by FedEx is not necessary.

Collective customs clearance

Do you use the “FedEx International Priority DirectDistribution® - Child” and “FedEx International Priority DirectDistribution® - Master” value-added services?

Migration is not yet possible for collective customs clearance. 

Wait with the migration until we inform you via a release note when this shipping scenario (“FedEx International Priority DirectDistribution® - Child” and “FedEx International Priority DirectDistribution® - Master” value-added services) is available for the REST format. Find the release notes for Carrier Connect here.

You can already migrate all other services and value-added services for OAuth and REST, provided you manage them in a separate account.

Self-service migration possible

This migration guide will help you to carry out the migration yourself: 
How to migrate to OAuth 2.0 authorization and the REST format.