You can use the fallback procedure to create export declarations with a fallback document if for technical reasons it is not possible to create an electronic export declaration. You send the fallback document to the customs authorities, depending on the simplification procedure. If the customs authorities release the goods, they will return the stamped version of the fallback document to you by email. The customs authorities might also call for controls (by email) before the release.
Once the problem has been fixed, send in the export declaration electronically. The customs authorities will send you the release electronically.
The two scenarios for how the fallback procedure continues depend on whether the export declaration has already been sent to the customs authorities:
- Scenario 1: You have not yet sent the export declaration.
- Scenario 2: You have sent the export declaration.
The following helps you identify the applicable scenario:
- Scenario 1: Status of export declaration is either New or Ready to declare.
- Scenario 2: Status of export declaration is Sent.