If a deadline was entered on a submitted transit departure (customs message E_DEC_DAT) which is amended by NCTS (customs message E_REL_TRA) then the data entered may have been invalid.
NCTS has specified:
If the deadline entered is too far ahead, the timer will automatically be reset.
The system will not allow the time frame to exceed 8 calendar days. A realistic time frame should be set as follows:
- From one UK port to another, the discharge date should not exceed 4 calendar days.
- To a non-UK port the discharge date should not exceed 8 calendar days.
If you have any specific queries, the NCTS helpdesk is available via: ncts.helpdesk@hmrc.gov.uk
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