Adding or changing accounts and account conditions

Proceed as follows:

1. Go to Master data – Carrier configurations, open the account of the respective carrier, and switch to the Accounts sheet.
2. Click New to create a new account. Generally, only one default account is available to you, which is always applicable ( Account selection field group - Condition - Always).
   • If you are offered several accounts to choose from, decide together with your project contact which accounts you actually need. In this case the account condition is Custom. When you open the condition, you can see at a glance which conditions are configured.
   • The functional scope of the service providers in Carrier Connect is constantly being further developed. Therefore, you may need to adjust your existing accounts if, for example, the service provider offers a new additional service. You can find out how to do this below.
3. Now configure or change your account. Press F1 or click the icon to access the help menu. There, you will find more information on each individual field.
4. Save the carrier configuration.

Proceed as follows to edit account conditions:

1. Go to Master data – Carrier configurations, open the account of the respective carrier, and switch to the Accounts sheet.
2. Open the account condition via the arrow icon under Account selection – Condition – Custom.
3. Activate the condition we described in the release notes.
   • In the release notes (service pack information) we inform you about new and further developments and about which changes you need to make so that your application continues to work correctly. Also follow this Help Center article to always stay up to date: Carrier Connect and Carrier Event Service – Release planning
4. Save the carrier configuration.
5. Repeat the steps for all other accounts if applicable.