Handling technical errors (“A”)

If one or more documents in your Compliance Monitor have the status “Technical error (A)”, then a communication error with another technical program component has occurred.

Proceed as follows:

1. Select the affected entries.
2. Click Recheck.

• The status is determined again and may change.

• Alternatively, run a batch job for compliance screening of the corresponding business object (e.g. for deliveries) with selection by “A - Technical error” status.

• If the status does not change, the problem continues to exist.
  In this case, perform a connection test. Learn how to do this here under the heading “Performing a connection test”.