In this article, we will inform you regularly as soon as the new service pack for AEB's Origin & Preferences is available in the Documentation & Downloads area.
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The installation of the current service pack/release is a basic prerequisite for the use of services and support according to the General Terms and Conditions for Support.
We recommend installing service packs as soon as possible.
What has changed in the current service pack?
A detailed overview of the new features can be found in the AEB Documentation Center as well as in the Release Notes.
Further information can be found in the article Release planning – What´s new, maintenance, releases, and end of support.
Notes on the download
- Go to Documentation & Downloads.
- After logging in, open AEB Download Center.
- Select Origin & Preferences.
- Now you will be shown all available download options for Origin & Preferences.
- Download the Origin & Preferences Service Pack.
Notes and requirements before installation
The installation guide can be found here.
Comments
New service pack (EU): Update of the agreement designation (MERCOSUR)
A new version of Origin & Preferences is now available for download. The new O&P service package includes the update of the agreement designation (MERCOSUR).
In a current technical report on zoll.de, the Central Customs Authority clarifies that the origin “MERCOSUR” must be stated in the (long-term) supplier's declaration. The mere naming of individual countries therefore does not comply with the current requirements. At the time of the last release delivery, there was still no clear technical clarification on this. The change is described in the release notes.
Instructions
Automatic update of new certificates
All certificates with the status new are automatically updated to the current agreement designation.
Manual intervention is not required for this.
Resending supplier declarations (LTSD) that have already been requested
If you would like to resend previously requested LTSDs with the current agreement designation to your suppliers as a template, proceed as follows:
This will display “MERCOSUR” in the template instead of the individual countries.
Resending LTSDs that have already been issued to customers
If you would like to resend LTSDs that have already been issued to your customers with the current agreement designation:
This will display “MERCOSUR” in the LTSDfC instead of the individual countries.
New service pack: Agreement Switzerland – Faroe Islands
A new version of Origin & Preferences is now available for download. This contains the necessary amendments in the context of the application of the revised Regional Agreement for Switzerland – Faroe Islands.
The service pack also includes necessary technical adjustments for the EU.
In the 'What’s new' document, you will find a detailed overview of the changes which are available to you from May 29, 2026.
Notes:
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