NCTS5 (UK): HMRC Issue with N830 document code

HMRC have announced an issue which affects customers entering a specific "Previous document" code.

Some declarations are being rejected stating a rule G0034 error when certain Offices of Transit and Offices of Destination codes are used. Some declarations are accepted and released, but are then being rejected at the port, which results in the declarations being cancelled by customs. 

• HMRC is currently working on solving this issue.

What you need to do to avoid the issue (workaround)

If you receive the IE056 rejection message, with error G0034, after submitting your IE015 transit declaration with the relevant Office of Transit and Office of Destination codes, follow the steps below: 

• Open the goods item. On the Doc. types tab, go to the Previous documents section. For Type, do NOT use N830 (Export Declaration) as the type of previous document.
• Instead of N830, use an alternative code, such as NMRN (Declaration/Notification MRN), in the Previous document Type field.
• Provide the Export Movement Reference Number (MRN) in the Reference field of the 'Previous document' line.

If it is not possible to provide the Export MRN in the previous document Reference number field, you should provide it in the Produced documents section using Type ‘NZZZ.’