AEB maintenance windows
One year in advance, AEB publishes all dates of the monthly scheduled weekend maintenance windows in the AEB data center. During the indicated period, some AEB products will temporarily be unavailable.
You can download the announced maintenance windows as appointments and save them in your calendar. This way, you always know in advance about planned maintenance work.
A few days before the scheduled maintenance period, you will always find an announcement about this on AEB Cloud Status.
AEB informs about unplanned downtimes directly in the application, via the community and always on the AEB status page.
Customs maintenance windows
In addition to the maintenance windows and system availability for its own data center, AEB also provides an overview of system availability and maintenance window planning for the relevant customs systems. In the event of disruptions in message exchange, please always also check the customs pages of the respective customs systems as linked below:
German Customs
UK Customs
- Customs Handling of Import Export Freight: Service availability and issues
- Excise movement and control system (EMCS): Service availability and issues
- New computerised transit system (NCTS): Service availability and issues
- Import control system (ICS): Service availability and issues
- Customs Declaration Service (CDS): Service availability and issues
Dutch Customs
- Scheduled maintenance windows & service availability
- Search application on planned and past unavailability
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AEB Data Center
Please be advised due to planned internal weekend-maintenance works our Data Center will be
temporarily not availabe on:
You can also find this information on our status page.
Short-term maintenance work in the AEB data center for Customs Management (ICI)
Urgent maintenance work as from 12 p.m. From July 03, 2022, 12 p.m. until approximately July 03, 2022, 1 p.m., short-term urgent maintenance work for Customs Management will take place. During this time, message exchange with the customs authorities will not be possible.
You can also find this information on our status page.
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