It is possible to define at the user level how a shipping order opens (from the overview, for example): in edit mode or read-only mode. In read-only mode, the shipping order is not locked, so no conflicts will arise if another user is simultaneously trying to assign the same shipping order to a pickup or edit it.
Proceed as follows:
- You must have the I_CLIENTADMIN role.
- You can also change the default to Read-only under the client settings (User administration – Clients – Clients).