Understanding postcode validation in Carrier Connect

By default, Carrier Connect validates the postal codes entered in the address fields of your shipping orders – shipping point, consignee, etc. – to ensure they are in the correct format.

• Postal codes must be entered correctly and in the proper format for your shipments to reach their destinations without any problems. With many carriers, Carrier Connect uses the postal code to route your shipments. The results of this routing are often printed as barcodes or numerical combinations onto shipping labels and also communicated in EDI messages. Incorrect postal codes or formats can lead to incorrect routing and substantially lengthen the time your shipments are in transit.

Proceed as follows to check postal code validation settings:

1. From the Office, go to User administration – Clients – Clients to open the client.
2. Switch to the Package processing sheet. Under Despatch settings, check the status of the Validate postcodes checkbox.

• If you have reasons to skip this validation, you can uncheck the Validate postcodes box. AEB recommends enabling the validation of postcodes unless you have a compelling reason not to.