There are 2 scenarios for using the fallback procedure:

Scenario 1: The export declaration has not been sent.

Scenario 2: The export declaration has already been sent.

Scenario 1: The Export Declaration Has Not Yet Been Sent.

If you have not yet sent your customs declaration, you can open the fallback procedure in the customs declaration.

Note: 

• You must have a ticket number and a BCP ID.
• The other requirements for the fallback procedure must be satisfied (authorizations).

Proceed as Follows to Activate the Fallback Procedure:

1. Ensure the customs declaration status is Ready to declare.
2. In the Assistant pane, go to the Actions group and click on Activate fallback procedure.
   
3. Enter the Ticket no. (call no.) BCP ID and Ticket date in the Fallback procedure window.
4. Click OK to continue.
5. Fallback procedure is added to the title of the customs declaration.  
6. In the Notes section (and on the Customs information sheet, you will find further information on the fallback procedure.
   
7. Additional references of type 1NPS are added to all items via the Common Additional reference documents section of the Items tab. The ticket number, an individual reference having the format of an MRN, and the BCP ID are given as the references.
   

Proceed as Follows to Print the Fallback Document:

1. Click the Assistant message to print the fallback document.
   
2. Once the fallback document has been printed, the status of the customs declaration changes to Fallback doc. / Fallback document printed, with the Fallback procedure variant. The fields in the customs declaration are now locked to prevent any additional input.

Proceed as Follows Once the Disruption has been Fixed:

1. Click the Assistant alert to send the customs declaration.
2. The status of the export declaration changes to Sent, Fallback procedure variant.
3. Once the disruption has been fixed, the customs authorities respond by generating a registration.
4. The customs authorities then send an acceptance (IE528) and a release (IE529). The status of the export declaration changes to Accepted, then to Released.

Additional Information

At the top of the Customs declarations overview, you can add a filter chip for Variant and set it to Fallback procedure if you wish to display only customs declarations created in fallback procedure.

You can deactivate the fallback procedure as long as the fallback document has not yet been printed. To do this:

• Open the customs declaration.
• From the Assistant pane, go to the Actions group and click Deactivate fallback procedure. This will also remove the additional reference.
  

Scenario 2: The export declaration has already been sent

If the export declaration was sent before the connection to the e-customs system was interrupted:

1. Copy the earlier export declaration for the fallback procedure.
2. Print out a paper copy of the fallback document in the copied export declaration.
3. Finally, cancel the original export declaration.

Note: 

• You must have a ticket number and a BCP ID.
• The other requirements for the fallback procedure must be satisfied (authorizations).

Proceed as Follows to Activate the Fallback Procedure:

1. Open an export declaration with the status of Sent or Accepted.
2. From the Assistant pane, go to the Actions group and click on Copy for fallback procedure.
   
3. Enter the Ticket no. (call no.) BCP ID and Ticket date in the Fallback procedure window.  
4. Click OK to continue.
5. A copy of the export declaration, with Fallback procedure added to the title, opens in a separate window. Additional notes on the fallback procedure are displayed on the Customs information sheet of both the original export declaration and the copy. The copy changes to Fallback procedure. 
6. Additional references of type 1NPS are added to all items via the Common Additional reference documents section of the Items tab. The ticket number, an individual reference having the format of an MRN, and the BCP ID are given as the references.
   

Proceed as Follows to Print the Fallback Document:

1. Click the Assistant message to print the fallback document.
   
2. Once the fallback document has been printed, the status of the customs declaration changes to Fallback doc. / Fallback document printed, with the Fallback procedure variant. The fields in the customs declaration are now locked to prevent any additional input.

Proceed as Follows Once the Disruption has been Fixed:

1. Click the Assistant alert to send the customs declaration.
2. The status of the export declaration changes to Sent, Fallback procedure variant.
3. Once the disruption has been fixed, the customs authorities respond by generating a registration.
4. The customs authorities then send an acceptance and a release. The status of the export declaration changes to Released.
5. Once the disruption has been fixed and the MRN received, cancel the original export declaration or invalidate it manually if an error message is received. Please refer to Canceling export declarations and Completing or invalidating export declarations manually.

Additional Information

At the top of the Customs declarations overview, you can add a filter chip for Variant and set it to Fallback procedure if you wish to display only customs declarations created in fallback procedure.

You can deactivate the fallback procedure as long as the fallback document has not yet been printed. to do this:

• Open the customs declaration.
• From the Assistant pane, go to the Actions group and click Deactivate fallback procedure. This also removes the additional reference.