When the EDI is transmitted to UPS, an error log will be provided to you in the case of incorrect or incomplete content. This allows you to analyze the faulty information and correct or supplement it before repeating transmission.
Proceed as follows:
- Go to Package processing – Pickups and open the Pickup overview. Check whether a warning or an error occurred.
- You can recognize warnings by the warning triangle icon and the “Complete” pickup status. In this case, the EDI was successfully transmitted, but UPS points out the incorrect content in the log so that you can correct it during the next transmission.
- You can recognize errors by a red icon in combination with the “Manifest created” pickup status. Here, the transmission to the carrier did not work.